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SMS Template ​

This full-screen dialog edits a single SMS message template — see Message & Branding Templates for where it fits among your other templates.

Name and Message ​

  • Name — the template's name (up to 50 characters), shown in the toolbar title and required before saving.
  • Language tabs, one per language configured for your organisation, switch the Message field below between them.
  • Message — the SMS text for the selected language (up to 1600 characters). At least one language needs message text before the template can be saved.

Placeholders ​

The braces icon inside the Message field opens a menu of dynamic placeholders — client details such as name or phone number, and booking details such as resource, treatment, date and time. Picking one inserts it at the cursor position.

Saving and Closing ​

Save stays disabled until you have made a change, given the template a name, and entered message text for at least one language. Closing the dialog (the X in the toolbar) asks you to confirm if you have unsaved changes, then discards them; otherwise it closes immediately. Without the configuration-write permission, the dialog opens read-only and Save is hidden.

Deleting a Template ​

For an existing template, the trash icon in the toolbar marks the template for deletion. Once marked, a warning banner appears and the form below is locked (dimmed and not editable) until you save; saving then removes the template. Click the trash icon again to unmark it. Like Save, the trash icon only appears with the configuration-write permission.