Emails

The Emails page shows the history of messages sent from your organisation and lets you compose new emails to clients. It is available when your organisation's Emails module is enabled.

Searching and Filtering

Use the search bar (Search emails) to find messages. The month picker next to it limits the list to a single calendar month, so you can step back through earlier periods.

Reading a Message

Each row shows the send date, type, subject, recipient client, recipient email, sender, and a status chip. Click the expand chevron at the end of a row to read the full message body exactly as it was sent.

Status

The status chip shows where each message stands:

• Sent — the message has been sent.
• Pending — the message is queued to send, still being processed, or could not be delivered after repeated attempts.

Composing an Email

Click the Compose email button (the email icon) to open the compose dialog and write a new email to one or more clients. This button is only available if you have permission to edit clients.

Working Offline

The Emails page reads live data from the server. When there is no connection, it shows an offline message; the list returns automatically once you are back online.