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Settings ​

The settings page manages your personal account: your profile details on the Profile tab and your password and Support Pin on the Credentials tab.

Profile ​

The Profile tab holds your personal details:

  • Language — the language of your own dashboard. It does not affect your organisation's client-facing language settings.
  • UI Culture — the regional format used, for example for dates.
  • First name and Last name — both are required.
  • Email and Mobile — read-only here; change them with the pencil icon at the end of each field (see below).

Save your changes with the save icon in the top bar — it stays disabled until you change something. The app version is shown in the bottom corner of the page.

Changing Your Email ​

Click the pencil icon in the Email field to open the Update email dialog. Enter the new address and click Submit. A three-digit code is emailed to the new address ("We have sent you an email with a code, please enter it below."). After you confirm the code, the dialog reports "Your email has been updated and you need to login anew." — clicking Continue logs you out so you can sign in with the new address.

Changing Your Mobile Number ​

Click the pencil icon in the Mobile field to open the Update mobile dialog. Choose the country code and enter the new number, then click Submit. A three-digit code is sent to the new number by SMS. After you confirm the code, your mobile number is updated and you are logged out to sign in anew.

Changing Your Password ​

Open the Credentials tab. Enter your current password, a new password, and a four-digit Support Pin. A checklist shows the requirements as you type: current password set, length (at least 10 characters), lower case, upper case, number, special character, and support pin set. Click Update credentials — the button stays disabled until all requirements are met.

Switching Groups ​

If your account belongs to more than one group, the Profile tab also shows a Group selector with a Change group button. Pick another group and click Change group — the dashboard reloads with that group's data.