Reset MFA
This page confirms a multi-factor authentication (MFA) reset requested by email.
1. Open the reset link
Request the reset from the login page's Trouble logging in? option, then open the reset link in the email you receive. The page checks the link and shows one of two messages:
- Multi-factor Authentication reset: "Your Multi-Factor Authentication has been reset. You will be asked to set it up again the next time you log in."
- Reset Multi-factor Authentication (if the link is invalid or expired): "This reset link is invalid or has expired. Please request a new Multi-Factor Authentication reset from the login screen."
2. Continue to login
Select Continue to login to return to the login page and sign in. If you saw the invalid-link message, request a new reset link from Trouble logging in? first.